Medical Disclaimer

Last Updated: 27 October 2026

CureTurkey is an international medical tourism platform that facilitates access to medical and dental treatments in Türkiye. We assist patients from different countries in exploring treatment options, communicating with healthcare providers and coordinating aspects of their medical travel.

This Medical Disclaimer applies to the use of the CureTurkey website, its content, and the medical tourism coordination and related services offered through our platform.

By accessing our website or using our services, you acknowledge that you have read this Disclaimer. Your rights and obligations remain subject to applicable law, our Terms and Conditions, our Privacy Policy, and any separate agreements applicable to the services you receive.

1. Nature of Our Services

CureTurkey facilitates access to medical and dental treatment through hospitals, clinics, doctors and other healthcare providers in Türkiye.

Depending on the services requested, our assistance may include:

  • Providing general information about medical and dental treatments.
  • Facilitating communication between patients and healthcare providers.
  • Coordinating preliminary treatment plans and cost estimates.
  • Assisting with appointment scheduling and the exchange of medical information.
  • Providing administrative assistance for medical travel.
  • Coordinating airport transfers, accommodation, interpretation and other related services where offered.
  • Assisting patients with general information concerning travel arrangements and visa procedures.

CureTurkey operates as a medical tourism facilitator. Unless expressly agreed otherwise in writing and legally authorised, we do not ourselves diagnose medical conditions, prescribe medicines, perform medical procedures, conduct surgery or provide clinical treatment.

Medical consultations, diagnoses, prescriptions, surgical procedures and other clinical services are provided by the relevant healthcare professionals and healthcare facilities.

Our role in facilitating access to treatment does not, by itself, make us the provider of the clinical services performed by those independent healthcare providers.

Nothing in this Disclaimer excludes any responsibility that CureTurkey may have under applicable law or an applicable agreement.

2. No Medical Advice Through Our Website

All information published on the CureTurkey website, including articles, treatment descriptions, photographs, videos, FAQs, illustrations, patient experiences and other educational materials, is provided for general informational purposes.

Such information is not a substitute for an individual medical consultation, physical examination, diagnosis or treatment recommendation from an appropriately qualified healthcare professional.

The information available on our website may not address your particular medical history, symptoms, risk factors or treatment requirements.

You should not make a medical decision solely on the basis of information published on our website or communicated as general information by our patient coordination team.

Always consult a qualified healthcare professional regarding your individual medical circumstances before deciding whether to undergo a medical procedure or treatment.

3. Independent Hospitals, Clinics and Doctors

CureTurkey facilitates connections between international patients and healthcare providers in Türkiye.

Hospitals, clinics, doctors, dentists, laboratories and other healthcare professionals may operate independently of CureTurkey and may have their own contractual arrangements with patients.

Where clinical services are provided by an independent healthcare provider, that provider is responsible for its own clinical assessments, treatment decisions, procedures, prescriptions, patient care and other professional obligations, subject to applicable law.

CureTurkey does not control the clinical decisions of independent healthcare professionals merely because we facilitate communication, appointments or administrative arrangements.

Information about healthcare providers on our website is intended to help patients explore available options. Patients should review the relevant provider's qualifications, credentials, facilities, treatment arrangements and other information material to their decision.

The inclusion of a healthcare provider on our website does not constitute a guarantee of its suitability for every patient or of any particular medical outcome.

CureTurkey remains responsible for its own representations, contractual commitments and conduct to the extent required by applicable law.

4. No Guarantee of Medical Results

Every patient is different, and medical outcomes cannot be guaranteed.

The results of medical or dental treatment may depend on numerous factors, including the patient's medical history, underlying condition, age, general health, treatment method, response to medication, clinical circumstances and adherence to post-treatment instructions.

Although a healthcare provider may discuss expected outcomes or published success rates, these should not be interpreted as a guarantee of the results that an individual patient will achieve.

CureTurkey does not guarantee:

  • A successful outcome from any treatment or surgical procedure.
  • Complete recovery or a permanent cure.
  • A specific cosmetic, functional or aesthetic result.
  • The absence of complications or adverse effects.
  • A particular recovery period or discharge date.
  • That further treatment or corrective surgery will not be required.

Any treatment expectations discussed before an individual clinical assessment are preliminary and remain subject to the treating healthcare professional's evaluation.

No website content, promotional material, patient testimonial or general statement from our coordination team should be interpreted as a guarantee of an individual medical result.

5. Medical Risks and Possible Complications

Medical and dental procedures carry risks, and the nature and severity of those risks vary according to the procedure and the patient's individual circumstances.

Potential complications may include infection, bleeding, pain, adverse reactions to medication, anaesthesia-related complications, delayed healing, scarring, treatment failure, the need for additional procedures, permanent disability or death.

This list is illustrative and is not exhaustive.

Before undergoing treatment, you should discuss the material risks, expected benefits, alternatives, recovery requirements and possible complications with the healthcare professional responsible for your care.

You should ensure that you understand the proposed procedure and have had an opportunity to ask questions before providing informed consent.

The treating healthcare provider is responsible for obtaining appropriate informed consent and fulfilling its clinical and professional obligations.

CureTurkey's role in facilitating treatment does not replace the healthcare provider's responsibility to explain the procedure and its risks.

Nothing in this Disclaimer limits any rights you may have concerning negligent treatment, inadequate informed consent or other matters for which a healthcare provider or CureTurkey may be legally responsible.

6. Preliminary Treatment Plans and Medical Eligibility

Any preliminary treatment plan, indicative recommendation, proposed procedure or estimated treatment cost communicated before a full clinical assessment is subject to confirmation by the relevant healthcare provider.

A provider may require additional medical records, laboratory tests, diagnostic imaging, physical examinations or specialist consultations before determining whether a proposed treatment is appropriate.

The healthcare provider may subsequently modify, postpone or decline a proposed treatment based on its clinical assessment.

The final decision regarding diagnosis, medical suitability, treatment selection and clinical management rests with the appropriately qualified healthcare professional, subject to applicable law and professional obligations.

Patients must provide accurate and complete information concerning their medical history, medications, allergies, previous procedures and other relevant health information.

Incomplete or inaccurate information may affect clinical decisions and increase the risk of complications.

CureTurkey does not replace the clinical assessment of the treating healthcare provider.

7. Treatment Costs, Quotations and Additional Expenses

Treatment quotations and cost estimates provided through CureTurkey are based on the information available at the time they are prepared and on the scope of services identified in the applicable quotation.

Unless expressly confirmed otherwise in writing, preliminary estimates should not be treated as a guarantee of the final amount payable.

The final cost may vary because of:

  • Additional medical consultations or diagnostic investigations.
  • Changes to the treatment plan following clinical assessment.
  • Additional medication, implants, devices or medical supplies.
  • Longer hospitalisation or recovery periods.
  • Treatment of complications or additional medical conditions.
  • Additional or corrective procedures.
  • Changes in the patient's clinical circumstances.
  • Changes in applicable taxes, currency exchange rates or third-party prices.

Unless expressly included in the written quotation, treatment estimates may exclude airfare, visa fees, travel or medical insurance, accommodation, meals outside the stated package, personal expenses, additional transportation and treatment for medical conditions not included in the original scope.

Patients should carefully review the written quotation, including its inclusions, exclusions, payment terms, cancellation provisions and applicable refund policy, before making a financial commitment.

Where a healthcare provider or other third party determines its own charges, those charges remain subject to the applicable arrangements and agreements.

CureTurkey does not guarantee that additional medical expenses will never arise. However, nothing in this section removes any applicable obligation to honour an agreed price, disclose material exclusions or comply with consumer-protection law.

Payment Arrangements and Third-Party Services

CureTurkey facilitates access to healthcare services and assists international patients with arrangements involving hospitals, clinics, doctors, hotels, transportation providers and other relevant service providers in Türkiye.

Patients make payments for hospital treatment, medical procedures, accommodation, transportation and other third-party services directly to the respective service providers. CureTurkey does not collect or receive these payments on behalf of hospitals, hotels or other third-party providers.

The relevant service provider is responsible for its own pricing, invoices, payment terms, cancellation policies, refunds and delivery of the services for which it receives payment, subject to applicable law and the relevant agreement.

CureTurkey does not determine or control the independent contractual terms of third-party providers merely because it facilitates communication or arrangements with them.

Any dispute concerning a payment made directly to a hospital, hotel or other third-party provider should ordinarily be addressed with that provider, without prejudice to any rights or responsibilities that may arise under applicable law.

Nothing in this section excludes any responsibility CureTurkey may have for its own representations, contractual commitments or conduct.

Fees for Online Doctor Consultations

CureTurkey may collect fees for online doctor consultations arranged through its platform.

The applicable consultation fee, payment terms and any cancellation or refund conditions will be communicated to the patient before payment, subject to the applicable service terms and law.

Where an online consultation is provided by an independent doctor or healthcare facility, the clinical advice and medical decisions arising from that consultation are the responsibility of the healthcare professional providing the service, subject to applicable law and professional obligations.

CureTurkey's role in arranging or facilitating the consultation does not make it the provider of the doctor's clinical advice.

Patients should understand that an online consultation may be limited by the information available to the doctor, the absence of a physical examination, technical limitations and other clinical considerations. The doctor may recommend an in-person examination, diagnostic investigations or further specialist assessment before making a diagnosis or treatment recommendation.

An online consultation cannot guarantee a diagnosis, a particular treatment recommendation or a successful medical outcome.

Where CureTurkey collects the consultation fee, the applicable payment, cancellation and refund arrangements will be governed by the terms communicated to the patient and applicable law. Responsibility for any refund will depend on the agreed arrangements and the circumstances involved.

Nothing in this section excludes any legal responsibility CureTurkey or the consulting healthcare professional may have in connection with the service.

8. Travel, Visas, Accommodation and Other Services

Medical tourism may involve international travel and arrangements with airlines, hotels, transportation providers, interpreters and other service providers.

CureTurkey may assist with these arrangements where such assistance is offered or agreed.

Visa and immigration decisions are made by the relevant government authorities. We cannot guarantee visa approval, entry clearance, flight availability or the absence of travel disruptions.

Patients are responsible for ensuring that they hold valid travel documents and meet applicable entry and immigration requirements.

Where flights, accommodation, transportation or other services are supplied by independent third parties, those services may be subject to the third party's own terms and conditions.

CureTurkey cannot guarantee the performance of an independent provider. Nevertheless, our own contractual and legal responsibilities in connection with services we arrange or undertake remain applicable.

Patients should consider obtaining suitable travel and medical insurance before travelling for treatment. They should verify whether their insurance covers planned treatment abroad, medical complications, additional accommodation, emergency treatment and medical repatriation.

9. Recovery, Follow-Up Care and Return Travel

Recovery times vary between patients and procedures. A proposed treatment itinerary or estimated recovery period does not guarantee that a patient will be ready to travel on a particular date.

The treating healthcare professional should assess the patient's fitness for discharge and travel in light of the relevant clinical circumstances.

Patients should follow all medical instructions, including medication schedules, wound care, activity restrictions, rehabilitation and follow-up appointments.

Before returning to their home country, patients should discuss any necessary follow-up care, travel restrictions, warning signs and arrangements for managing possible complications with their treating healthcare provider.

Further treatment or medical assessment may be necessary after the patient returns home.

CureTurkey may assist with follow-up coordination where appropriate, but such assistance does not replace medical supervision or clinically necessary treatment.

Patients should make suitable arrangements for follow-up care before travelling, particularly when the proposed procedure requires monitoring or continuing treatment.

10. Emergency Medical Care

CureTurkey is not an emergency medical service.

Our website, email, telephone, messaging channels and patient coordination services must not be used as substitutes for emergency medical assistance.

If you experience a potentially life-threatening condition, including severe chest pain, difficulty breathing, significant bleeding, loss of consciousness or another medical emergency, seek immediate assistance from the appropriate local emergency service.

If you experience concerning symptoms during or after treatment, contact your treating healthcare provider or seek urgent medical assessment as appropriate.

Do not delay necessary medical care while waiting for a response from CureTurkey.

11. Patient Responsibilities

Patients play an important role in their own healthcare decisions and treatment journey.

You are expected to:

  • Provide accurate and complete medical information.
  • Disclose relevant medical conditions, allergies and medications.
  • Ask your treating healthcare professional questions about proposed treatment.
  • Review the risks, benefits and alternatives before providing informed consent.
  • Follow appropriate pre-treatment and post-treatment instructions.
  • Attend required follow-up appointments or arrange suitable alternative care.
  • Inform your healthcare provider promptly of concerning symptoms.
  • Review the applicable treatment quotation and service terms.
  • Make appropriate travel and insurance arrangements.

Failure to provide relevant medical information or follow appropriate clinical instructions may affect treatment decisions and outcomes.

Your responsibilities do not remove the legal or professional obligations of healthcare providers or CureTurkey.

12. Third-Party Services and Information

CureTurkey may provide information about hospitals, clinics, doctors and other service providers, or facilitate communication and arrangements with them.

Information about third-party providers, their services, facilities, qualifications, treatment availability and prices may change.

Patients should confirm material information directly with the relevant provider before proceeding with treatment.

Where an independent provider delivers a service, that provider is responsible for its own acts and omissions within the scope of its legal and contractual obligations.

CureTurkey does not guarantee the performance of independent providers, but this does not exclude responsibility for our own representations, undertakings or conduct where liability arises under applicable law.

13. Website Content, Patient Reviews and Testimonials

The CureTurkey website may contain treatment descriptions, patient reviews, testimonials, photographs, videos, success stories and other information relating to individual treatment experiences.

Individual experiences do not establish the results another patient will achieve.

Medical outcomes vary according to individual circumstances, the nature of the treatment and other clinical factors.

Testimonials and patient reviews are not substitutes for medical advice and should not be interpreted as guarantees of treatment success.

Photographs and other visual materials may illustrate particular cases or treatment experiences and should not be treated as a promise of comparable results.

Patient testimonials, photographs and other personal information should be collected and published in accordance with applicable consent, privacy, data protection and advertising requirements.

14. Limitation of Liability

To the extent permitted by applicable law, CureTurkey is not responsible for clinical decisions, medical procedures or treatment outcomes that are the responsibility of an independent healthcare provider and are outside CureTurkey's own acts, omissions and contractual obligations.

CureTurkey does not accept responsibility for the independent professional negligence or misconduct of a healthcare provider solely because CureTurkey facilitated communication or an appointment. Any responsibility imposed on CureTurkey by applicable law remains unaffected.

Similarly, where travel, accommodation, transportation or other services are provided by independent third parties, those providers remain responsible for their own services, subject to the applicable agreements and law.

Nothing in this Disclaimer excludes or restricts liability for matters that cannot legally be excluded or restricted, including liability arising from CureTurkey's own conduct where applicable law imposes responsibility.

Nothing in this section is intended to exclude any mandatory patient, consumer or contractual right.

Any limitation of liability must be interpreted consistently with applicable law, the nature of the service provided and the terms of any applicable agreement.

15. Privacy and Medical Information

Patients may provide personal information, medical records, diagnostic reports, photographs and other health-related information when enquiring about or arranging treatment.

Such information may be processed or shared with relevant healthcare providers and service partners where necessary for the requested services and where permitted by applicable law.

The collection, use, disclosure, storage and transfer of personal information are addressed in our Privacy Policy.

Patients should review the Privacy Policy to understand how their information is handled, including any applicable arrangements for sharing medical information with healthcare providers in Türkiye.

Nothing in this Medical Disclaimer replaces any notice, consent, security obligation or other requirement imposed by applicable data protection law.

16. International Patients and Applicable Law

CureTurkey serves patients residing in different countries, and treatment may be provided in Türkiye.

The legal rights and obligations applicable to a patient may depend on the service involved, the relevant contracting entity, the healthcare provider, the applicable agreements and mandatory provisions of the relevant laws.

This Disclaimer should be read together with the CureTurkey Terms and Conditions, Privacy Policy and any applicable patient or service agreement.

Nothing in this Disclaimer is intended to override mandatory legal requirements or determine the applicable law or jurisdiction for every possible dispute.

17. Updates to This Medical Disclaimer

CureTurkey may update this Medical Disclaimer from time to time to reflect changes in its services, business arrangements or applicable legal requirements.

The latest version will be published on this page with its updated revision date.

Where applicable law or a contractual arrangement requires specific notice or consent, the relevant requirements will apply.

18. Contact Information

If you have questions about this Medical Disclaimer or the scope of CureTurkey's medical tourism coordination services, please contact us through the official contact details published on our website.

CureTurkey

Website: https://www.cureindia.com/turkey/

Email: support@cureturkey.com

Important: This Medical Disclaimer explains the nature and limitations of CureTurkey's services. It does not replace medical advice, informed consent, a patient coordination agreement or any rights and obligations arising under applicable law.

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The information on this website is for general guidance only and does not replace a consultation with a qualified doctor. Treatment suitability, results and costs vary for each patient.